Skype offers subscribers 7 days of credit for outage

Continuing its apology for the outage, Skype has sent an email saying sorry for any inconvenience, as well as. Below is an email from Skype CEO Tony Bates offering 7 days of credit for current subscribers.

Sorry for any inconvenience
Skype Name: [deleted] Password problems? Can’t see this email properly? [deleted]
To our valued customers:

As 2010 draws to a close, I would like to take a moment to thank each of you for your patience, understanding, and support during Skype’s recent outage.

We know how important your Skype conversations are to you and we take any disruption to our service very seriously. We are pleased to confirm that Skype is back to normal allowing you to connect with friends, co-workers, family and loved ones.

As a valued customer of Skype, we would like to offer you a sincere apology and credit you with an extra 7 days to your current Subscription at your next renewal date.

This will be added automatically so you don’t need to do anything.

Thank you for allowing us at Skype to be a part of your life. May your holidays and the New Year be a time of joy, peace, and health for you and your family.

If you require any additional information please visit

Kind regards,
Tony Bates









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