Skype apologizes for outage and offers 30 minutes of calling

Skype apologizes for the worldwide outage last week that had most users unable to use Skype services. Below is an email from skype CEO regarding the outage and offering 30 minutes of free calling to landline phones (note: some information in email letter has been modified to protect privacy).

Sorry for any inconvenience

www.skype.com
Skype Name: xxxx Password problems? Can’t see this email properly?
To our valued customers:

As 2010 draws to a close, I would like to take a moment to thank each of you for your patience, understanding, and support during Skype’s recent outage.

We know how important your Skype conversations are to you and we take any disruption to our service very seriously. We are pleased to confirm that Skype is back to normal allowing you to connect with friends, co-workers, family and loved ones.

As a valued customer of Skype, we would like to offer you a sincere apology and offer you our gratitude with a credit voucher worth a call of more than 30 minutes to a landline in some of our most popular countries, such as USA, UK, Germany, China, Japan. Or spend it however you like on Skype.

To redeem your voucher:

1. Go to skype.com/go/voucher

2. Enter your Skype username and password

3. Enter your unique voucher code and click redeem

Voucher code XX674UXXCDX9XJXXHR

Thank you for allowing us at Skype to be a part of your life. May your holidays and the New Year be a time of joy, peace, and health for you and your family.

If you require any additional information please visit http://blogs.skype.com/en/2010/12/.
Kind regards,
Tony Bates
CEO
Skype

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Your account will be credited by $1. If your Skype credit balance is not maintained in US dollars the amount of bonus credit will be converted to your chosen currency at the conversion rate seen in the currency section in “My Account”. Voucher valid until January 31st, 2011.
Voucher for email reciepient only and credit not transferrable.

© 2003-2010 Skype Limited. Skype Communications S.a.r.l., 23-29 Rives de Clausen, L-2165 Luxembourg.

Skype, associated trademarks and logos and the “S” symbol are trademarks of Skype Limited.

Terms of servicePrivacy

No Emergency Calls

Skype is not a replacement for your ordinary telephone and can’t be used for emergency calling.

3 thoughts on “Skype apologizes for outage and offers 30 minutes of calling”

  1. Quality stuff, very impressed. How would you feel if I were to reference you in a blog post I’m doing for x mini? They’re a site about the X Mini speaker, but they’re expanding fast. You’ll receive full credit, of course.

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